Senior Sales Engineer

Senior Sales Engineer

Las Vegas, NV 89145

Full-time

Salary: $75,000.00 /year

About Prime Trust

Prime Trust is a technology-driven institution that provides open banking solutions for FinTech innovators. We power financial applications, payment processors, cryptocurrency exchanges, ATS', OTD desks, crowdfunding portals, real estate platforms, brokers, investment advisors, and others with API solutions to create world-class financial services at scale.

Position: Senior Sales Engineer

Job Brief

We are seeking a Senior Sales Engineer that has both technical expertise and soft interpersonal skills, including business acumen, presentation skills, customer relationship-building, engagement strategies and having a thorough understanding of the industry.

Principal Responsibilities

Become an expert in the operation and application of Prime Trust’s unique open banking technology and its advantages over competing technologies

Introduce new client technical teams to Prime Trust APIs, providing a road map and guiding them through daily communications

Become familiar with each new client business model to ensure compatibility with Prime Trust API and service capabilities

Establish appropriate line of communication with each new customer depending on their preference (typically a shared slack channel)

Answer questions and host video calls to solve technical issues

Review and certify client applications to verify that all data is being passed and presented correctly, and edge cases are accounted for

Monitor clients during beta phase in production

Prepare and conduct product demonstrations for customer visits and internal trainings

Troubleshoot failures and abnormal situations, creating records and providing feedback to the development team

Provide support for business development during sales process

Identify potential opportunities and risks within customer business model

Provide ongoing technical account management

Maintain strong communications with internal departments to ensure accurate common understanding of each integration

Help drive future product development

Experience and Skills

Minimum of 2-5 years’ experience in a B2B technical support role or technical sales role, preferably for a CPaaS or SaaS company

Technical solution expertise in a comparable presales/project manager role able to resolve moderately complex technical problems

Excellent organization skills and attention to detail required

Good written and verbal communication skills required

Must be a quick learner

Willingness to go the extra mile with customers and take initiative

Knowledge of digital asset market and interest in learning more about capital markets is a plus

Must have the ability to read and explain technical documents

Education

Bachelor's degree in Computer/Financial Engineering or studies, or equivalent experience required

Working Conditions

Job Type: Full-time position

Salary: $75,000 annually

Benefits

Flexible PTO/Paid holidays/Health, Dental, and Vision insurance for employee and dependents which is currently 100% paid for by the company, after the first day of the month following 60-days of employment/cell phone reimbursement up to $100 per month