Director of Funds Processing

Tampa, FL

Prime Trust is a technology-driven financial institution that provides open banking solutions for FinTech innovators. We power financial applications, payment processors, cryptocurrency exchanges, ATS’, OTC desks, crowdfunding portals, real estate platforms, brokers, investment advisors, and others with API solutions to create world-class financial services at scale.

We are seeking a Director of Funds Processing who will support the funds processing team in responding appropriately and quickly to requests for support, such as providing additional documentation for subpoena, bank inquiries, and customer requests. This position will be remote to start, preferably based in Tampa, with a goal to build out a wire room in the TPA area.

Principal Responsibilities

  • Provide and maintain Funds Processing daily dashboard containing incoming/outgoing activities for both Escrow and T&C (including ACH returns, cc chargebacks, wire suspense, wire returned/rejected, checks, exception processing, etc.)
  • Responsible for obtaining and saving supporting documentation (i.e.: pink sheets, RNT emails) for approval on all settled transactions
  • Manage banks Service Message requests: including tracking requests in spreadsheet, documenting attempts to collect information from clients and receipt of information
  • Work with Accounting/Finance team to facilitate expense processing (payroll, client fees billing, expense checks)
  • Organize Funds Processing’s policies and procedures by keeping them update and following up with team for review and final approval
  • Coordinate and facilitate pertinent Wespay webinars with the FP team to ensure the team is up to date with most current banking training
  • Review and capture transaction processing impacts resulting from any changes in banking regulations principles, NACHA rules, and other applicable federal, state, and local regulations
  • Cross train with our Credit Card Chargeback Specialist and provide back up when they are out of the office
  • Carry out additional duties and assignments as directed by the VP of Operations

Experience and Skills

  • Minimum 3 years of experience with ACH/Wire Transfer
  • Minimum 3 years of experience leading a team
  • Minimum 3 years of OFAC screening and decisioning


  • BS/BA degree or higher is a plus
  • AAP Certification (Accredited ACH Professional), preferred