Director, Sales Operations

Las Vegas, NV

About Prime Trust

Prime Trust is a technology-driven institution that provides open banking solutions for FinTech innovators. We power financial applications, payment processors, cryptocurrency exchanges, ATS', OTD desks, crowdfunding portals, real estate platforms, brokers, investment advisors, and others with API solutions to create world-class financial services at scale.

Position: Director, Sales Operations

Job Brief

Prime Trust is seeking a Director, Sales Operations who will work strategically and effectively to build and manage various processes and systems and provide focused business analysis of all key critical success factors and key performance indicators. This role requires communication and collaboration with many departments throughout the company and outside partners and/or vendors.

Ideal candidates must be analytical, process oriented, energetic and enjoy working in a high growth, finance technology entrepreneurial environment. Strong business understanding, good verbal and written communication skills and excellent Excel and data manipulation skills as well as strong attention to detail is very important.

Principal Responsibilities

Drive, develop and implement key sales processes and metrics, including sales productivity, performance, pipeline analysis and compensation planning

Proactively resolve data quality, process, and policy adherence issues, specifically as it relates to lead scoring, pipeline health, and KPIs

Ownership of Sales/Support tools and procedures

Leverage CRM to generate regular forecast and metrics reports for Sales Management

Support the Chief Revenue Officer in the generation of commission plans, managing the territory definitions and account movements, and calculating commissions and budget

Identify, scope and drive critical projects and initiatives for sales teams, partnering with cross-functional teams across the organization

Develop strong collaborative relationships with Sales, Accounting, Product, and Marketing, involved in solving problems and implementation of new reporting solutions

Oversee implementation of new CRM

Re-build customer database and ensure accuracy of data

Experience and Skills

8+ years’ related experience in Sales Operations and Planning

Experience includes sales process, sales process optimization and CRM (

Mastery of Salesforce architecture and data structures, along with implementing and supporting the use of sales enablement tools (i.e. Outreach, LinkedIn Pro, ZoomInfo)

Knowledge and experience in Sales commission plans and compensation plan design

Strong analytical and process improvement skills

Strong oral and written communication skills

Ability to manage multiple concurrent projects and drive initiatives in a cross-function

Capacity to work effectively in a sales team environment and build effective working relationship across the organization

Demonstrated problem solving ability with experience providing business insights and recommendations from data sets

Must be adaptable and can adjust to multiple demands, shifting priorities, ambiguity, and rapid change

Ability to work in a fast-paced entrepreneurial work environment


BS/BA Degree

Working Conditions

This position must work from our corporate office in Las Vegas, NV. Culture is energetic, interactive, and growth oriented, far more of a fin tech environment than a traditional financial institution

Job Type: Full-time position

Salary: $115,000 - $125,000 (DOE)


Flexible PTO/Paid holidays/401(k)/Health, Dental, and Vision insurance for employee and dependents, which is currently 100% paid by the company, after the first of the month following date of hire/cell phone reimbursement up to $100 per month