Inside Sales Representative at Banq

Las Vegas, NV

About Banq

Banq is a mobile-optimized banking, trust, crypto, and other financial service provider with friendly, frictionless, welcoming services and technology for both personal and business use.

Position: Inside Sales Representative

Job Brief

Banq is seeking motivated and well-spoken Customer Onboarding Representative to join our team. This position is not a cold calling position but is a warm outbound calling position.

When not working directly on customer onboarding, this position will assist the customer service representatives in assisting general customer inquiries.

The right candidates will play a fundamental role in communicating with customers, understanding their needs, and route qualified opportunities to the appropriate sales executives for further development and closure.

Principal Responsibilities

Responsible for product knowledge to answer customer questions

Greet customers and create rapport

Keeping up with product and service information and updates

Explaining and demonstrating features of products and services

Staying informed about competing products and services

Use excellent oral communications and best practices in customer service when interacting with customers

Performs other duties as assigned

Experience and Skills

Excellent verbal and written communication skills

Exceptional customer service skills

Strong listening and sales skills

Good organizational skills and attention to detail

Ability to multitask, prioritize, and manage time effectively

Minimum of three years of related experience required

Education

Bachelor's degree or related experience

Job Type: Full-time position

Salary: $35,560/yr

Benefits

Flexible PTO/Paid holidays/401(k)/Health, Dental, and Vision insurance for employee and dependents which is currently 100% paid for by the company, after the first day of the month following date of employment